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I did my screening by the deadline, but it is not reflecting as complete in my Virgin Pulse account.

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If you completed your screening prior to your deadline but it is still not complete within your VP account, please contact Virgin Pulse Member Services team to file an appeal. To contact us, please call (833) 525-5788 or send an email to [email protected]. Our hours of operation are Monday – Friday from 8:00 AM – 9:00 PM EST. Please have as much information ready as possible when contacting (ex. Date/location of screening).